Question 1

How long will my order take?

Accepted Answer

UK Standard Delivery takes 3–5 working days. UK Express Delivery arrives the next working day when ordered before 2pm.

Question 2

Do you ship internationally?

Accepted Answer

Yes! We ship to Europe from £12.99 (5–10 working days) and worldwide from £19.99 (7–14 working days).

Question 3

What's your returns policy?

Accepted Answer

We offer a 30-day returns policy. Items must be unused and in their original condition with tags still attached.

Question 4

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as Apple Pay and Google Pay. All payments are processed securely through Stripe.

Question 5

Are your products genuine branded items?

Accepted Answer

Yes — we only stock authentic products from authorised UK distributors. We don't sell grey market goods or replicas.

Question 6

Are returns free?

Accepted Answer

Returns are free on orders over £75. On orders under £75, a small return postage cost may apply.

Frequently asked questions

Orders & Delivery

Returns & Exchanges

Products

Account & Payment

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